The Department of Quality Assurance is responsible for ensuring and maintaining quality across all systems, projects, and services provided by the Center, according to approved standards.
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Study and analyze new system releases, assess their feasibility for implementation, and develop necessary plans.
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Prepare timelines for the execution of tasks related to the Quality Assurance Section’s projects, aligned with the Center’s general plan.
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Monitor recent developments in information technology and computer applications, and provide reports on relevant updates.
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Ensure compliance with the national IT governance framework and practices at Kuwait University in collaboration with the Central Agency for Information Technology.
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Verify the application of agreed standards in analysis and programming across other departments, and ensure proper documentation.
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Monitor and update all system documentation regularly.
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Continuously monitor system software performance and propose solutions to enhance system efficiency.
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Evaluate the effectiveness of existing systems and analyze the feasibility of new systems that may be introduced in the future.
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Assess the performance of the IT infrastructure and systems and provide technical recommendations for improvement.
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Establish and ensure the application of standards to all new services and projects.
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Collaborate with other sections within the Center to implement assigned projects.
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Conduct feasibility studies on the latest technologies available in the field, to determine their effectiveness and relevance to the needs of users at Kuwait University.
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Develop timelines for the execution of the section's projects included in the Center's general plan.
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Prepare the annual operational plan for the section based on the proposed budget and the Center’s strategic plan, and oversee its implementation upon approval.
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Contribute to the preparation of tender documents for new projects and evaluate technical proposals to select the most suitable options.
This department ensures that all systems and services meet high-quality standards, aligning with the Center’s strategic goals and continuously improving operations to serve the university effectively.